Comments on: SLES for VMware Entitlement Expands Broadly http://www.vcritical.com/2011/02/sles-for-vmware-entitlement-expands-broadly/ Informed Virtualization Criticism Fri, 07 Jun 2013 16:44:22 +0000 hourly 1 http://wordpress.org/?v=3.5.1 By: Eric Gray http://www.vcritical.com/2011/02/sles-for-vmware-entitlement-expands-broadly/#comment-11588 Eric Gray Mon, 28 Feb 2011 15:20:12 +0000 http://www.vcritical.com/?p=3268#comment-11588 John,

Great to hear, and thanks for persevering through that ordeal. You helped identify a glitch in the system that is now fixed, helping many other customers.

Eric

P.S. Sources say it was the Flux Capacitor, but don’t quote me.

]]> By: John Laur http://www.vcritical.com/2011/02/sles-for-vmware-entitlement-expands-broadly/#comment-11586 John Laur Sat, 26 Feb 2011 15:42:43 +0000 http://www.vcritical.com/?p=3268#comment-11586 Well, so it turns out our eligibility is OK. We did purchase from Dell but have always purchased support from VMware directly. (Make sure you check your SnS SKU’s agains the eligibility list!) But apparently we hit some other bug in the eligibility tool that is now fixed — Thanks to Eric and Alberto for all of your assistance on this.

]]> By: John Laur http://www.vcritical.com/2011/02/sles-for-vmware-entitlement-expands-broadly/#comment-11503 John Laur Wed, 09 Feb 2011 07:01:10 +0000 http://www.vcritical.com/?p=3268#comment-11503 Our keys show as ineligible too; we originally ordered full licenses from Dell (the order was not in conjunction with hardware) in 2005 when they were still just a reseller and have full VMware SnS (we havent ever bought any oem bundled licensing or support, and haven’t ever renewed SnS through them either.) I guess technically our VSphere 4 keys are provided by a subscription fulfillment though since we have been a customer since ESX 2?!?

Either the eligibility tool is screwed up or VMware is really missing the boat on this deal. I ran this whole thing up the chain a couple weeks ago and nobody seemed to know for sure who is supposed to be eligible. It’s the most confusing mess I’ve ever seen!

]]> By: Alberto Farronato http://www.vcritical.com/2011/02/sles-for-vmware-entitlement-expands-broadly/#comment-11501 Alberto Farronato Tue, 08 Feb 2011 16:08:35 +0000 http://www.vcritical.com/?p=3268#comment-11501 Wayne,

actually it all depends on your support contracts: did you purchase VMware vSphere SnS or IBM support packages for vSphere? If you have purchased IBM’s support for vSphere than unfortunately you are not entitled.

Alberto

]]> By: Wayne http://www.vcritical.com/2011/02/sles-for-vmware-entitlement-expands-broadly/#comment-11500 Wayne Tue, 08 Feb 2011 14:42:14 +0000 http://www.vcritical.com/?p=3268#comment-11500 You might like note (The official VMware announcement didn’t mention this either) that the vsphere licenses need to be purchased direct from VMware. I tried all ours, and we are non eligible as we purchased through IBM with our hardware.

Error states “Product license keys that were free, purchased through an OEM, obtain by manual fulfillment or provided by a subscription fulfillment are not eligible for this offer.”

Wayne.

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